The Commission on Service Innovation was established to "provide the legislature with a strategic plan to reengineer the delivery of state and local government services, including the realignment of service delivery by region and proximity, the use of new technologies, shared facilities, centralized information technologies, and other means of improving efficiency."
(M.L. 2010, Chp. 392, Art. 2).
News: Commission Completes First Annual Report
Link: CSI First Annual Report
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